Owner Resources
Information You Need
We treat your home as our own. We offer a wide range of property management services to fit your needs as a landlord or home owner. We tailor our services to ensure that you have the highest level of service for your home.
Rentvine Owner Portal
To meet your needs as an owner, we use Rentvine's Property Management software. You'll have access to a portal where you can keep track of your finances. If you have any questions, please feel free to watch the video below about the Owner Portal or contact us by submitting a form request.
Resources
Have a Question?
Owner FAQs
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What services does Golden Keys Real Estate provide for property owners?
Golden Keys provides full service property management including tenant placement, lease preparation, rent collection, maintenance coordination, financial reporting, and ongoing property oversight to help owners protect and grow their investment. -
How do you screen potential tenants?
Applicants go through a detailed screening process that may include credit checks, background checks, income verification, and rental history review to help place reliable tenants and reduce risk for property owners. -
How is rent collected and reported to owners?
Rent is collected from tenants and tracked through professional bookkeeping systems. Owners receive clear financial reporting and year end income and expense statements through their online owner portal. -
Do you handle maintenance and repair coordination?
Yes. Golden Keys coordinates maintenance and repairs through trusted vendors so owners do not have to manage service calls or contractor scheduling themselves. -
How do I stay informed about my property?
Owners have access to an online portal where they can review financial reports, statements, and other information related to their property at any time. -
What happens if a tenant needs emergency assistance?
Golden Keys provides 24/7 emergency response for tenants, ensuring urgent maintenance issues can be addressed quickly to protect both the resident and the property. -
Do you inspect the property regularly?
Yes. Property inspections may be included depending on the management package, helping ensure the home is maintained properly and allowing potential issues to be addressed early. -
What happens if a tenant breaks their lease early?
Certain management packages include tenant replacement guarantees, which help owners minimize vacancy if a tenant needs to leave before the lease ends. -
Do you assist with eviction situations if necessary?
If an eviction becomes necessary, Golden Keys helps coordinate the process and guide owners through the required steps. Some packages also include eviction protection benefits such as coverage for court filing fees. -
Can you help determine the best rental price for my property?
Yes. Golden Keys provides rental analysis and market insights to help ensure your property is priced competitively and positioned to attract qualified tenants.